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Customer Service Representative

Posted: Monday July 12

Customer Service Representative
Time to Settle into a Career and Stop Settling for Jobs At Tucker Hill Air, Plumbing & Electric, we demand the best for our clients. Taking a unique family-style approach to our business, we provide electrical, plumbing, & HVAC services throughout the valley. Not only have we created a fun comfortable work environment that puts our clients front-and-center, we have managed to develop a close-knit team that can rely on one another. We are looking for those people who know they have what it takes today and want to develop with us. Customer Service Representative Responsibilities This team member will need to be a friendly professional and will answer customer calls within a busy call-center environment. Along with answering in-bound calls, the CSR is also responsible for scheduling appointments, maintaining updated and accurate client information, and out-bounding clients for services due. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements. Typical Qualifications for Tucker Hill Required Credentials: -Ability to thrive in a fast-paced environment. -A strong degree of self-motivation to provide exceptional customer service. -Demonstrated listening and verbal communication skills. -Proven ability to meet and exceed set goals. -Experience gathering customer information and keying it into a computer. It Wouldnt Hurt To Have These: +Service-industry experience. +Call-center or customer service experience. +Bilingual English/Spanish fluency. +Willingness and ability to work evenings and weekends. +Work hours 10:30am - 7:00pm Work schedule Monday - Friday, Saturday and Sunday are off. Why Work with Tucker Hill? Employees receive competitive pay; personalized paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match. We also look to promote from within! Come and grow with us! All candidates are required to undergo pre-employment drug screen and employment background checks.
• Location: (Tempe)

• Post ID: 5132165

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